These Terms & Conditions govern your use of ligagg and the services we provide. Please read them carefully before registering or placing bets on our platform.
These highlights do not replace the full Terms & Conditions below. All members must read and accept the complete terms before using ligagg.
You must be at least 21 years old and a resident of Indonesia to register. Age verification and identity documents are required.
You are responsible for maintaining the confidentiality of your login credentials. Sharing accounts or using another person's account is strictly prohibited.
All transactions must use payment methods registered in your own name. ligagg reserves the right to request verification documents before processing withdrawals.
All bonuses are subject to specific wagering requirements and expiration dates. Bonus abuse, including multiple accounts or collusion, will result in forfeiture and account termination.
Match-fixing, collusion, automated betting, arbitrage exploitation, and any form of fraud are strictly prohibited and will lead to account closure.
ligagg is not liable for losses arising from technical failures, communication interruptions, or external events beyond our reasonable control.
By accessing, registering, or using the ligagg platform (the "Platform"), you agree to be bound by these Terms & Conditions (the "Terms"), our Privacy Policy, and our Responsible Gaming Policy. If you do not agree to these Terms, you must immediately cease using the Platform and refrain from registering an account.
ligagg reserves the right to amend, modify, or update these Terms at any time without prior notice. Continued use of the Platform following such changes constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.
Important: These Terms constitute a legally binding agreement between you and ligagg. If you have questions or concerns about any clause, please contact our support team at [email protected] before using the Platform.
For the purposes of these Terms, the following definitions apply:
You must be at least 21 years of age to register an Account or place any Bet on the Platform. ligagg operates under a strict 21+ policy in accordance with the legal gambling age in Indonesia and the terms of our international gaming license.
By registering, you confirm that you are of legal age and that all information provided during registration is true, accurate, and complete. ligagg reserves the right to request identity verification documents, including but not limited to a valid government-issued photo ID (KTP, passport, driver's license) and proof of address, at any time.
The Platform is intended for users residing in Indonesia. You represent and warrant that you are accessing the Platform from a location where online betting is legally permitted. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction.
ligagg does not make representations about the legality of online gambling in any specific region or jurisdiction within Indonesia. The Public Gambling Act of 1867 and subsequent regulatory guidance create a complex legal environment. You acknowledge that accessing the Platform may carry legal risks, and you assume full responsibility for those risks.
Each Member is permitted to hold only one Account. Creating multiple Accounts, using another person's Account, or allowing another person to use your Account is strictly prohibited. Any Member found to have violated this rule will have all Accounts permanently closed, and all funds and winnings will be forfeited.
Identity Verification: ligagg employs automated and manual checks to detect duplicate or fraudulent Accounts. Verification documents submitted during KYC must match the Account holder's name exactly. Accounts found to belong to individuals under 21 years of age will be closed immediately, and all funds will be forfeited without refund.
To register an Account, you must provide accurate and complete personal information, including but not limited to your full legal name, date of birth, email address, mobile phone number, and residential address. You must also create a secure password meeting the Platform's security requirements.
Upon successful registration, you will receive a confirmation email or SMS. You are responsible for ensuring that the email address and phone number you provide remain active and accessible, as ligagg will use these channels for important Account notifications, security alerts, and promotional communications.
ligagg operates a mandatory Know Your Customer (KYC) verification process to comply with anti-money-laundering (AML) regulations and to protect the integrity of the Platform. You may be required to submit identity verification documents before your first withdrawal or at any time thereafter.
Acceptable identity documents include a clear, legible copy of your Indonesian national identity card (KTP), passport, or driver's license. Additional proof of address (utility bill, bank statement, or government correspondence dated within the last three months) may also be requested.
Failure to complete KYC verification within the requested timeframe may result in temporary or permanent Account restrictions, including suspension of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party or allow any other person to access your Account.
If you suspect that your Account has been compromised or accessed without authorization, you must notify ligagg immediately via live chat, email, or WhatsApp. ligagg will not be liable for any losses resulting from unauthorized Account access if you have failed to maintain adequate security or have shared your credentials with others.
ligagg accepts deposits via the following payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 25,000 unless otherwise stated during promotional periods. The maximum deposit amount varies by payment method and is displayed at the time of transaction.
All deposits must be made from a payment account registered in your own legal name. Third-party deposits are strictly prohibited. ligagg reserves the right to refuse or reverse any deposit originating from a payment source that does not match the Account holder's verified identity.
Deposit processing times vary by payment method. Bank transfers and e-wallet deposits are typically processed instantly during banking hours. Delays may occur outside of normal banking hours (Monday–Friday, 08:00–16:00 WIB) or during public holidays.
Withdrawals are processed to the same payment method used for your most recent deposit, or to a verified Indonesian bank account or e-wallet registered in your own name. The minimum withdrawal amount is Rp 50,000. The maximum withdrawal amount per transaction is Rp 50,000,000, subject to additional limits for Members who have not completed full KYC verification.
Withdrawal requests are typically processed within 15–60 minutes during WIB business hours (08:00–24:00, Monday–Sunday). Requests submitted outside of these hours will be processed during the next business window. Withdrawals to certain banks or e-wallets may take up to 24 hours depending on the receiving institution's processing policies.
ligagg reserves the right to request additional verification documents before processing any withdrawal. This is a standard security measure to prevent fraud, money laundering, and unauthorized withdrawals. Repeated withdrawal requests that are canceled or reversed by the Member may result in delays in future withdrawal processing.
All deposited funds must be wagered at least one time (1x turnover) before a withdrawal can be requested. This applies to both deposit amounts and any bonus funds received. If you deposit Rp 100,000, you must place at least Rp 100,000 in total bets before requesting a withdrawal.
Bonuses are subject to specific wagering requirements (typically 10x, 15x, 20x, or higher) that must be completed before any bonus-derived winnings can be withdrawn. Detailed bonus terms are provided on the relevant promotion page and in your Account bonus history. Attempting to withdraw funds before meeting wagering requirements will result in forfeiture of the bonus and any associated winnings.
Anti-Money Laundering (AML): ligagg is committed to preventing money laundering and complies with international AML standards. Transactions that appear inconsistent with normal betting behavior, involve unusually large amounts, or originate from high-risk jurisdictions may be flagged for manual review. Members involved in suspicious activity may have their Accounts frozen pending investigation.
ligagg offers various bonuses and promotions, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to Indonesian holidays such as Ramadhan, Idul Fitri, and Indonesian Independence Day. All bonuses are subject to specific terms and conditions, which are published on the relevant promotion page at the time the offer is made.
Unless otherwise stated, bonuses are available only to Members who have completed KYC verification, have made at least one successful deposit, and have not previously violated any Platform terms. Bonuses are non-transferable and cannot be exchanged for cash.
All bonuses carry a wagering requirement (also known as rollover or playthrough) that must be met before any winnings derived from the bonus can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 20x means you must wager 20 times the bonus amount).
For example, if you receive a Rp 100,000 bonus with a 20x wagering requirement, you must place Rp 2,000,000 in total bets before you can withdraw winnings from that bonus. Not all game types contribute equally to wagering requirements:
Specific contribution rates are detailed on the bonus terms page. Wagering requirements must be completed within the bonus validity period (typically 7, 14, or 30 days). Expired bonuses and any associated winnings are forfeited automatically.
ligagg takes bonus abuse seriously. The following activities constitute bonus abuse and will result in immediate forfeiture of all bonuses, winnings, and possible Account termination:
ligagg reserves the right to void any bonus, confiscate winnings, and close any Account suspected of bonus abuse at its sole discretion.
All bets placed on the Platform are final and cannot be canceled, reversed, or amended once confirmed. It is your responsibility to review the details of your bet (selection, stake amount, odds) before confirming the transaction.
ligagg reserves the right to refuse or limit any bet at its sole discretion, including but not limited to bets that exceed maximum stake limits, bets placed by Members with restricted Accounts, or bets deemed to carry abnormal risk.
ligagg offers sports betting on football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, AFF Cup), basketball, badminton, volleyball, MotoGP, and esports (Mobile Legends, PUBG Mobile, Free Fire). Bet types include 1X2, Asian Handicap (voor bola), Over/Under, Correct Score, First Goalscorer, mix parlay accumulators, and live in-play markets.
All sports bets are settled based on the official result as determined by the governing sports body or competition organizer. In the event of a match postponement, abandonment, or cancellation, bets will be voided and stakes returned unless otherwise stated in the specific sport rules.
For live in-play betting, odds are updated in real time to reflect the current state of the match. ligagg reserves the right to suspend live betting markets temporarily during key moments (goals, penalties, red cards) to recalculate odds. Bets placed during suspension periods may be voided.
All casino games and slots on ligagg are provided by licensed third-party game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Playtech, and Pocket Games Soft. Game outcomes are determined by certified Random Number Generators (RNGs) and are independently audited for fairness.
Return to Player (RTP) percentages are published for every game on the Platform. RTP represents the theoretical percentage of total wagered money a game returns to players over a statistically large number of rounds. For example, a slot with a 96.5% RTP will, on average, return Rp 96.50 for every Rp 100 wagered over millions of spins. Individual session results will vary significantly due to variance.
ligagg does not control or influence game outcomes. All games operate under the rules and settings provided by the game studio. In the event of a technical malfunction, game error, or software bug, all affected bets will be voided, and stakes will be returned to the Member's Account.
Live casino games stream in real time from professionally managed studio facilities. Dealers follow standardized casino rules for baccarat, blackjack, roulette, and sic bo. All dealing, shuffling, and outcomes are recorded on video and can be reviewed in the event of a dispute.
In live casino, betting time is limited. Once the dealer announces "no more bets," all bets are locked and cannot be modified. Bets placed after the betting window closes will be voided.
The following activities are strictly prohibited and will result in immediate Account closure, forfeiture of all funds, and potential legal action:
ligagg employs advanced fraud detection systems and manual review processes to identify prohibited activity. Members found in violation will be permanently banned, and ligagg reserves the right to report suspected criminal activity to relevant authorities.
ligagg strives to maintain continuous Platform availability 24/7. However, we do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, software updates, technical failures, third-party service disruptions, or events beyond our reasonable control (force majeure).
ligagg is not liable for any losses, missed betting opportunities, or damages resulting from Platform downtime, communication interruptions, or technical errors. In the event of a significant outage during a major sporting event, affected bets may be voided, and stakes returned at ligagg's sole discretion.
ligagg relies on third-party service providers for payment processing, game content, live streaming, and data feeds. We are not liable for errors, delays, or failures caused by these third-party providers. For example, if a payment processor experiences downtime, deposits and withdrawals may be delayed. If a game studio's RNG server fails, affected game rounds will be voided.
You acknowledge that gambling carries inherent risks. ligagg is not responsible for any financial losses you incur as a result of betting activity. You are solely responsible for managing your bankroll, understanding the odds and rules of each game, and recognizing when gambling is negatively affecting your well-being.
ligagg provides Responsible Gaming tools, including deposit limits, session time reminders, and self-exclusion options. It is your responsibility to use these tools if you feel you need them.
If you believe there has been an error in a bet settlement, withdrawal processing, or Account operation, you must report the dispute to ligagg customer support within 14 days of the event in question. Disputes reported after 14 days may not be considered.
To report a dispute, contact our support team via live chat, email ([email protected]), or WhatsApp (+62 811 9999 0505). Provide your Account username, a clear description of the issue, and any relevant transaction IDs, bet IDs, or screenshots.
ligagg will investigate all disputes in good faith and respond within 5 business days. During the investigation, affected Accounts or transactions may be temporarily suspended. Our decision on any dispute is final and binding.
If you are dissatisfied with ligagg's resolution, you may escalate the matter to the licensing authority under which ligagg operates. Contact details for the licensing authority are available upon request.
You may request voluntary Account closure at any time by contacting customer support. Upon closure, any remaining balance in your Account will be returned to your registered payment method after deduction of any outstanding fees or unmet wagering requirements.
Closed Accounts cannot be reopened. If you wish to return to ligagg in the future, you must register a new Account (subject to eligibility verification).
If you feel that gambling is becoming a problem, you may request a self-exclusion period of 1 month, 3 months, 6 months, or permanent exclusion. During the self-exclusion period, you will not be able to log in, place bets, or receive promotional communications. Self-exclusion requests are processed within 24 hours.
For more information on self-exclusion and other Responsible Gaming tools, please visit our Responsible Gaming page.
ligagg reserves the right to suspend or close any Account at its sole discretion if we suspect fraud, violation of these Terms, bonus abuse, money laundering, or any other activity that compromises the integrity of the Platform.
In the event of Account closure initiated by ligagg, any remaining balance will be returned to the Member after deduction of any amounts owed to ligagg (e.g., reversed bonuses, chargebacks). If the Account closure is due to fraud or Terms violation, ligagg reserves the right to forfeit all funds and winnings.
These Terms are governed by and construed in accordance with the laws of the jurisdiction under which ligagg's international gaming license is issued. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By using ligagg, you consent to the jurisdiction and venue of these courts and waive any objection to the inconvenience of such forum.
If you have questions, concerns, or require assistance regarding these Terms & Conditions, please contact our customer support team:
Acknowledgment: By registering an Account and using the ligagg Platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that you are at least 21 years of age, are legally permitted to engage in online betting in your jurisdiction, and accept full responsibility for your use of the Platform.
If anything is unclear or you need assistance understanding these Terms & Conditions, our 24/7 Indonesian-speaking support team is here to help. Visit our FAQ for quick answers, or return to the homepage to explore the platform.